Warranty Policy

Exmose 1-Year Limited Warranty

At Exmose, your satisfaction and peace of mind are our top priorities. That’s why we proudly offer a 1-Year Limited Warranty on every product.

What’s Covered:

This warranty covers any defects in material or workmanship under normal use during the warranty period.

• Malfunctions not caused by misuse or accidents

• Manufacturing or design defects

• Faulty parts or components

 

What’s Not Covered:

This warranty does not cover issues caused by:

• Misuse, drops, or water damage

• Unauthorized repairs or modifications

• Normal wear and tear (scratches, discoloration, etc.)

How to File a Warranty Claim:

To submit a claim, please email support@exmose.com with:

• Your order number

• A description of the issue

• Photo/video evidence if applicable

We aim to respond within 24–48 hours.

 

Resolution Options:

If the claim is approved, we will:

• Send a free replacement, or

• Offer a full refund or store credit, depending on the situation

 

 Warranty Period:

This warranty is valid for 1 year (365 days) from the original date of purchase.

If you have any questions, don’t hesitate to reach out — we’re here to help!