Warranty Policy
EXMOSE SATISFACTION GUARANTEE
At Exmose, we believe skincare should feel simple, effective, and stress-free.
If you’re not satisfied with your order, we’re here to help.
30-Day Satisfaction Guarantee
We offer a 30-day customer satisfaction guarantee from the date your order is delivered.
If your product arrives damaged, defective, or you experience an issue with your order, please contact us and our support team will work with you to make it right.
What We Can Help With
• Damaged or incorrect items
• Delivery issues
• Product defects
• Order concerns or support requests
How To Contact Us
Please email us at info@exmose.com with:
• Your order number
• A brief explanation of the issue
• Photos if applicable
We aim to respond within 24–48 hours.
Resolution Options
Depending on the situation, we may offer:
• A replacement product
• Store credit
• A refund
Customer satisfaction is important to us, and we’re committed to providing a smooth experience from order to delivery.
Thank you for choosing Exmose.